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Wirtschaftsinformatik (Information Systems) 2017

This conference on the theme, “Towards Thought Leadership in Digital Transformation,” will be held from February 12–15, 2017 at the University of St. Gallen, Switzerland. Held bi-annually, this is the key German-language information systems conference in its field. It draws scientists, practitioners, and students to this forum for discussions on current developments in information and communications technologies, and their applications in an economic environment.

It promises an interesting program, with numerous sessions planned on a wide range of topics concerning digital transformation. Research on services will be under the track, “Service Systems and Hybrid Value Addition,” a prominent platform set up for abundant discussions. This track will be hosted by Prof. Dr. Tilo Böhmann (University of Hamburg, Germany) and Prof. Dr. Kathrin Möslein (Friedrich-Alexander University of Erlangen-Nuremberg, Germany).

Abstract:

Service systems are complex socio-technological systems for creating new potential for interactive value generation. Ever more business and administrative activities are consciously developed and pursued today as service systems. More and more innovative, IT-based service systems are becoming the key to economic growth and welfare. Therefore, IS are ideally positioned to make comprehensive contributions to this interdisciplinary field of research. On the one hand, this research focuses on service systems as logical elements of the organization and architecture for developing and providing IS, as well as on the process for easy and efficient provision of digital services like cloud services. On the other hand, the research aims at new digital service systems created through increasing mergers of physical and digital systems (hybrid value creation), and data-driven services for corporate customers and end users. In general, the track is open for the most diverse research in the field of IT-based service systems and cyber-physical systems and services. We especially invite papers on service systems engineering that concentrate on gaining evidence-based design know-how for such systems.